Office 365 vs. G Suite – pros and cons

As internet speeds increase and networks become more reliable, cloud-based software packages continue to grow in popularity and business value. Moving beyond the limitations of on-site storage and isolated applications, cloud-based productivity tools deliver additional benefits with unlimited storage and integrated collaboration tools.

According to the 2017 BDO Technology Outlook Survey, 74 percent of technology CFOs said cloud computing had the most measurable impact on their business in 2017. A few names have emerged as productivity front-runners, with Microsoft Office 365 and Google G Suite offering advantages and disadvantages for your team.

Pros of Office 365

Microsoft Office 365 is the most robust and best-known office software suite in the world. Produced by the biggest name in business technology, this productivity software package includes a wide selection of the most familiar document applications Word, Excel and PowerPoint and newer collaboration tools like SharePoint and Microsoft Teams.

Office 365 subscriptions are customizable to some degree with available Business, Enterprise and Education versions. Besides the depth of applications and configurations available, Office 365 keeps your work current and consistent with regular automatic updates, OneDrive cloud access, and clever integration with all of your mobile, home and office devices.

Cons of Office 365

Microsoft Office 365 is not the right package for everyone, especially with confusing product variations and a complicated pricing structure putting some people off.

Unexpected service limitations of Office 365 include a 24-hour cap on the number of email recipients, which restricts list-based communication. In addition, end-user support is lacking with no direct phone support and online help limited to articles and community forums. Some Office 365 subscribers have also been affected by downtime on the Microsoft servers.

Office 365 offers limited control over your data for individuals and smaller organizations. To receive the full set of highly advanced security features, you need the more expensive Enterprise for maximum control of your data.

Pros of G Suite

G Suite is powered by the Google cloud. This comprehensive SaaS package includes a range of productivity and collaboration tools. While Google’s applications are not as pervasive as those created by Microsoft, G Suite includes cloud-based word processing, accounting, presentation and much more. Security features are also tight since G Suite uses the same cloud infrastructure as Google itself.

Unlike the 1 TB storage limitation of Office 365, G Suite offers unlimited cloud storage for Business and Enterprise plans that include five or more users. This may be a significant advantage to large companies, creative service agencies or media organizations with extensive data storage needs. G Suite also offers seamless integration with its conferencing applications, including free local calls using Google Hangouts and Google Voice.

Cons of G Suite

Google G Suite offers a comprehensive and increasingly popular range of tools, including Gmail, Google Drive, Google Docs, Sheets, Slides and Hangouts. However, Microsoft applications are still much more popular in business environments where PCs are still the dominant user device. When migrating to the cloud, some businesses may be unwilling to invest in training and support for Google apps while their staff learns a new platform.  

G Suite doesn’t have comparable desktop apps that you can use on your computer, which makes it more challenging to maintain productivity when you’re offline. This can be a significant disadvantage to some businesses with frequent travel or meetings in areas with limited internet access. While G Suite storage is better when there are more than five users under the Enterprise plan, individual users are limited to 30 GB rather than the standard 1 TB available from Office 365.

The winner is … your business

According to Deloitte Technology, Media and Telecommunications Predictions, 2017, IT as a service will represent more than half of all IT spending by 2021. When investing in your business, it’s important to do your homework and find the best solution for your needs.

Regardless of what productivity platform you choose, Office 365 and G Suite both highlight the many advantages of working in the cloud. The power, scope, and collaborative potential of these packages can help your business to become more efficient and productive. Who knows, once you’ve experienced the wonders of the cloud, you may want to transform your entire operation into a turnkey virtualized office.

As a managed IT service provider experienced in cloud technologies, Ease Tech is ready to help you evaluate all your options to deliver maximum value to meet your business goals.

An Easy Process in an Ever-Changing Market

We talk to people all the time about their IT. One of the ideas that comes up frequently is that IT is a necessary evil on the business landscape. It’s a pain to organize office infrastructure, and most business owners don’t have the technical knowhow to get their system functioning on their own. That’s why they choose managed services.

Managed Services

Over our years in the IT business, we’ve discovered what we believe is the best process for transforming how SMBs think of their IT. Our process is designed to provide a level of comfort that eliminates surprises, unexpected costs, and a compromise in security.

Our process gives you the greatest control of your infrastructure, as we secure your systems, configure the apps you need for better workflow, and customize your technology so you have scalability. Your virtual IT team is behind you every step of the way.

Step 1: Conversation

Where do you want your organization to be? The first thing we do is sit down with you and discover why you came to us. How can IT change the face of your business?

The conversation is all about you and what you want out of your business. Because your business goals should drive your technology. As we learn how your business functions, we gain the knowledge necessary to design the technology solutions you need to reach your goals. This is how we become a true business partner.

Step 2: Analysis

Where are you now? Analysis and assessment is when we dive into your system. We survey your current hardware and software to separate the jewels from the junk.

It’s important to understand where you in your current state. The analysis portion of our process is where we discover the starting point for enhancing your business.

Step 3: The Map

Your roadmap shows you exactly how you get to the system you need to simplify your work and expand your possibilities. This is IT budgeting in a nutshell. A nutshell catered to your budget.

The key here is to take the surprise element out of your IT. No surprise invoices, no unexpected costs: This is one of the big benefits to flat-rate IT. We plan out your next three to five years, based on your budget and your goals.

Step 4: Transformation

The most fun part is the onboarding. Here, we outfit your organization with the tools you need to turn your ideas into reality. We implement new processes and best practices, so you’re comfortable with your system.

Once your new system is in place, you begin to see changes immediately. As your team shows new levels of productivity and collaboration, you also sleep soundly knowing your security is at its peak and safe.

Step 5: Walking the Walk

Communication breakdown. It’s always the same. But our ongoing support eliminates this common frustration. Nothing falls through the cracks because your virtual IT team is always behind you.

We keep your system running, proactively handling any IT issues we find, keeping your productivity high and your systems safe so you can focus on what really matters: running your business.

Call us to learn how managed services can improve your IT network.

The Time to Switch IT Providers Is Now

There’s just so much downtime you can take.

It’s one thing to have a workstation that’s working poorly. But when your network or your server takes a hit, and you’re stuck with a US Postal-paced IT guy trying to sort your problems by scratching his head and sucking the last splashes of a soda out of a Wendy’s cup, you may start to think about switching managed services providers.

The folks at Mushroom Networks recently posted an infographic about how detrimental the effects of downtime are on companies and these are interesting highlights:

  • 72% lost data due to internet downtime
  • Nearly eight hours of work was lost for each incident
  • 43% of productivity disappeared

None of that is to forget the customer satisfaction you may lose out of it.

The Other Option

You need IT concerns off your plate. That’s where a managed services provider (MSP) comes in. When you outsource your IT to those with expertise in the field, you’ve effectively put the burden on their shoulders. And the benefits for doing so are substantial.

Ill Communication

Every day, we at EaseTech talk to frustrated CEOs, CFOs, CIOs who are at their wit’s end with the dead air they get from their managed services provider. Communication, like many elements in modern business, is the key to productivity. Workflow screeches to a halt when communication dies. Many managed services providers don’t see this.

At EaseTech, we pride ourselves on our critical communication with our clients. Good news or bad news, we know business owners want problems solved quickly and efficiently so that downtime is avoided and the business runs smoothly.

Follow Up

Part of any good IT strategy is planning and following through. This doesn’t just refer to the “We’ll be there between noon and midnight” promise that never pans out. This is also big picture ideals.

The EaseTech process has been carefully designed to ensure that nothing slips through the cracks. From our initial conversation to analysis of your network, from mapping your new network to the transformation of your workflow, we stand behind our path to controlling the chaos of your system. This is how we walk the walk.

Streamlining Budgets

When you’ve taken the steps to find the right managed services provider, you discover a whole new way to budget your IT expenses. Rather than getting hit with heavy capital expenses for buying new servers, workstations, phones and more, you move your IT to operating expenses. This is true flat-rate IT.

During our mapping process, we help you plan out up to five years of technology that drives you to your business goals. No surprise invoices, no unexpected costs. We help you flatline your IT budget so that you can scale with comfort. And grow with Ease.

Let’s start a conversation.