An Easy Process in an Ever-Changing Market

We talk to people all the time about their IT. One of the ideas that comes up frequently is that IT is a necessary evil on the business landscape. It’s a pain to organize office infrastructure, and most business owners don’t have the technical knowhow to get their system functioning on their own. That’s why they choose managed services.

Managed Services

Over our years in the IT business, we’ve discovered what we believe is the best process for transforming how SMBs think of their IT. Our process is designed to provide a level of comfort that eliminates surprises, unexpected costs, and a compromise in security.

Our process gives you the greatest control of your infrastructure, as we secure your systems, configure the apps you need for better workflow, and customize your technology so you have scalability. Your virtual IT team is behind you every step of the way.

Step 1: Conversation

Where do you want your organization to be? The first thing we do is sit down with you and discover why you came to us. How can IT change the face of your business?

The conversation is all about you and what you want out of your business. Because your business goals should drive your technology. As we learn how your business functions, we gain the knowledge necessary to design the technology solutions you need to reach your goals. This is how we become a true business partner.

Step 2: Analysis

Where are you now? Analysis and assessment is when we dive into your system. We survey your current hardware and software to separate the jewels from the junk.

It’s important to understand where you in your current state. The analysis portion of our process is where we discover the starting point for enhancing your business.

Step 3: The Map

Your roadmap shows you exactly how you get to the system you need to simplify your work and expand your possibilities. This is IT budgeting in a nutshell. A nutshell catered to your budget.

The key here is to take the surprise element out of your IT. No surprise invoices, no unexpected costs: This is one of the big benefits to flat-rate IT. We plan out your next three to five years, based on your budget and your goals.

Step 4: Transformation

The most fun part is the onboarding. Here, we outfit your organization with the tools you need to turn your ideas into reality. We implement new processes and best practices, so you’re comfortable with your system.

Once your new system is in place, you begin to see changes immediately. As your team shows new levels of productivity and collaboration, you also sleep soundly knowing your security is at its peak and safe.

Step 5: Walking the Walk

Communication breakdown. It’s always the same. But our ongoing support eliminates this common frustration. Nothing falls through the cracks because your virtual IT team is always behind you.

We keep your system running, proactively handling any IT issues we find, keeping your productivity high and your systems safe so you can focus on what really matters: running your business.

Call us to learn how managed services can improve your IT network.

The Time to Switch IT Providers Is Now

There’s just so much downtime you can take.

It’s one thing to have a workstation that’s working poorly. But when your network or your server takes a hit, and you’re stuck with a US Postal-paced IT guy trying to sort your problems by scratching his head and sucking the last splashes of a soda out of a Wendy’s cup, you may start to think about switching managed services providers.

The folks at Mushroom Networks recently posted an infographic about how detrimental the effects of downtime are on companies and these are interesting highlights:

  • 72% lost data due to internet downtime
  • Nearly eight hours of work was lost for each incident
  • 43% of productivity disappeared

None of that is to forget the customer satisfaction you may lose out of it.

The Other Option

You need IT concerns off your plate. That’s where a managed services provider (MSP) comes in. When you outsource your IT to those with expertise in the field, you’ve effectively put the burden on their shoulders. And the benefits for doing so are substantial.

Ill Communication

Every day, we at EaseTech talk to frustrated CEOs, CFOs, CIOs who are at their wit’s end with the dead air they get from their managed services provider. Communication, like many elements in modern business, is the key to productivity. Workflow screeches to a halt when communication dies. Many managed services providers don’t see this.

At EaseTech, we pride ourselves on our critical communication with our clients. Good news or bad news, we know business owners want problems solved quickly and efficiently so that downtime is avoided and the business runs smoothly.

Follow Up

Part of any good IT strategy is planning and following through. This doesn’t just refer to the “We’ll be there between noon and midnight” promise that never pans out. This is also big picture ideals.

The EaseTech process has been carefully designed to ensure that nothing slips through the cracks. From our initial conversation to analysis of your network, from mapping your new network to the transformation of your workflow, we stand behind our path to controlling the chaos of your system. This is how we walk the walk.

Streamlining Budgets

When you’ve taken the steps to find the right managed services provider, you discover a whole new way to budget your IT expenses. Rather than getting hit with heavy capital expenses for buying new servers, workstations, phones and more, you move your IT to operating expenses. This is true flat-rate IT.

During our mapping process, we help you plan out up to five years of technology that drives you to your business goals. No surprise invoices, no unexpected costs. We help you flatline your IT budget so that you can scale with comfort. And grow with Ease.

Let’s start a conversation.