WannaCry Ransomware Update


Announcement to our clients:

We wanted to take a second to update you on the ongoing ransomware threat reported in the news starting Friday (reference article at bottom of this email), and you will be glad to hear that we already have all your systems under management updated to
protect your equipment and data from this ransomware as much as we can. The main vector of attack is a recent vulnerability, which we have had patched for you for 3 weeks already.

Specifically, this is Microsoft Security Bulletin MS17-010, which released March 14, 2017, and we patch within 2 weeks across the board continuously, so this has been fully patched for your protection since the 21st of March. We delay push of new updates by a week to catch potential bad patches, but deploy it shortly thereafter to protect for short-term hacks.


The patch prevents the spread of the ransomware across an internal network, not the initial infection, so please reiterate to your staff the importance of extreme vigilance when opening files from email or the internet. If in doubt, simply contact your support staff and we can assist with evaluating the safety of a file and its source.

This specific ransomware was halted accidentally by a security researcher looking into it, but please be assured we are continuously managing your security to minimize your exposure, to ALL threats, and running security
measures in the background to maximize your safety and productivity.


BBC article explaining the ransomware:

Do you want to learn how a cloud solution can help improve your own disaster recovery and security?  Contact Ease Technologies today at (301)854-0010 to learn how our Ease Cloud Workspace can provide you peace of mind.

Are you using Outlook on your iPhone yet?

Microsoft just recently updated Outlook for iOS.  Business users that have Exchange or Office 365 mail servers will see the new mobile Outlook as a solid addition for their iPhone and iPad.  Outlook unifies
mail, calendaring and files into one app making it easier to keep your business tools aligned.  If you area business user of Office 365 you really need to try this app out for mail on your iPhone.

“The best email app for the iPhone.” – The Verge

PC Outlook users will appreciate the unified suite of applications that Outlook for iOS brings into one mobile app. Access to your files in OneDrive, Dropbox, Box and Google Drive is an option too.  No need to jump back and forth between Mail
and Calendar on your iOS devices.  You can add other mail services like your Google and Yahoo accounts as well.

There are a solid base of features already built into the app and was very well thought out by the Microsoft development team.  For example you can customize swipes from your preference settings to delete, archive, flag, move, or mark your mail.
Quick links to share files in mail from your cloud drives.  The calendar view is easy to navigate and straightforward to edit. The app launches quickly and is very responsive.

Users will like how easy the app is to setup and will find the user interface very intuitive as they get started.  Once I had it running on my iPad, I was anxious to install it on my iPhone.

In addition, ActiveSync can be used for remote wipes and uses a passcode to encrypt all the data stored on your device.  There are a surprising number of features to make any current PC iOS user happy, but of course room for some improvements
with contacts in future releases.

In addition, if you are an Office 365 user be sure to check out Microsoft Word, Excel, Powerpoint and One Note for iOS.  Microsoft is really serving up a strong suite of apps that work very well together and now with Outlook it really completes
the package. Better yet this is free to all Office 365 subscribers. You can download all of these apps in the iTunes store today.

For more information on the Ease Cloud Workspace and other cloud services, give the experts at Ease Technologies a call today at 1-888-327-3911.



Where can you take your office?

The Ease Cloud Workspace™ is your virtual office wherever you go. The customized work environment allows you to use of your business applications and data with secure access from anywhere, from any device, via any
internet or private connection.  You can run and scale your business quickly and securely from anywhere.

Work From Anywhere

The Ease Cloud Workspace gives users secure, high-performance access to applications and data from any internet-connected device. Enhance productivity by allowing employees to work from home or on the road. A simple logon from your computer, laptop
or tablet device gives you quick and easy access your desktop.

Reduce IT Costs

Significantly reduce operational costs and cut capital expenditures by eliminating on-site servers, software, and maintenance.  The Ease Cloud Workspace can also extend the life of your current workstation investments and removes server

Eliminate Complex Security Challenges

Information security is imperative. The Ease Cloud Workspace platform addresses complex data privacy and other security requirements so you can focus on building your business.  Your virtual desktop is a secure encrypted session that protects
all your sensitive data.

For more information on the Ease Cloud Workspace and other cloud services, give the experts at Ease Technologies a call today at 1-888-327-3911.

May Lunch and Learn: Ease Tech Talk on Office 365

With more than 85 million active users, Office 365 empowers individuals and entire organizations with the most complete set of productivity tools across all business devices.  New features are added monthly.
Are you making the most of this comprehensive platform?

Office 365
Join members of the Ease Technologies’ Support Team as we cover some of the best and latest features for Office 365.  We’ll be sharing ways for your organization to communicate better with Teams, Microsoft’s latest
collaboration platform. Are you looking to take better control of your notes and personal organization?  We’ll be introducing you to OneNote, Microsoft’s free-form information gathering and multi-user collaboration application.

It doesn’t matter if you’re just a casual user of Office 365 or an experienced pro, you don’t want to miss this important webinar.  

Sign up today!

Ease Tech Talk: Office 365 Agenda
• Office 365 Overview
• Office 365 Online
• Teams (New for Office 365)
• OneNote
• PowerPoint Tips
• Q&A

When: May 24, 2017 – 12:00 pm to 1:00 pm
Where: Online Webinar
Who should attend: General Audience

Cloud Computing or Not?

Many questions still surround cloud computing for accounting professionals. I often hear issues on reliability, the idea it is a fad, or costs.  The biggest issue raised is whether these cloud services are secure
for your accounting professionals and their client’s data.

Cloud computing is technically not a new concept. Back in the 1970’s, mainframe and minicomputers were all accessed by remote terminals. After the early success of the PC, CompuServe and AOL started providing online hosted services, accessed
through phone lines. Today, if you are using Facebook or thousands of other online services, you access them through the internet. Conceptually, this is the same way mainframes were accessed 40 years ago.

Popular cloud services are securely hosted in remote facilities with many layers of protection.  Physical security is one of the first recognizable features any facility should be providing.  Most are hardened buildings manned around the
clock tightly and controlled with regards to who has access to the data center. Online security and access control are tightly managed with only authorized access to specific infrastructure and systems. This is all managed by strict guidelines though
compliance and regulations, designated by standards like PCI DSS, ISO 27001, SAS70, SSAE 16 and HIPAA.

Security is not a guarantee, but a process to follow best practices based on expertise, training and planning.

Another aspect of these standards is reliable disaster recovery systems in the cloud.  The time to recover from a disaster is the most important part of any business tragedy.  A failed server at a business can several take days to get back.
Meanwhile, cloud disaster recovery can take only a few hours. How long can your business afford to be down?

The end user experience has gotten a lot easier over the years with more intuitive graphical user interfaces for personal computers, but back-end devices and systems have only gotten more complex. An example is trying to understand, but implement
proper security updates is more critical than ever today. When was the last time you updated the firewall protecting your network and data?

Cloud computing moves the expertise, effort, and risk to more highly qualified organizations.  This helps you focus your attention on clients, tax laws, regulations, and fillings.

Do you want to learn how a cloud solution can help improve your own disaster recovery and security?  Contact
Ease Technologies today at (301)854-0010 to learn how our
Ease Cloud Workspace
can provide you peace of mind.

Microsoft Teams rolls out to Office 365 customers worldwide

This week, Microsoft started rolling out Teams, its team collaboration service, to Office 365 business customers worldwide. With more than 85 million active Office 365 business customers, Teams will
provide a chat-based workspace to complement the suite of applications on offer such as Outlook, Excel, and Word and more found in Office 365.

Team members of an organization can add or join channels that are created to different projects or divisions within the company.  Inside the Teams environment, you can communicate with your associates through
threaded text messages or via audio and video chat. You can create private one-on-one or small group conversations or open up communications to a larger group.

Microsoft Teams takes direct aim at the very popular program named Slack, which allows coworkers to collaborate via chat in a similar way.

“Outlook is a hub you live in. Teams is a hub you live in,” said Brian MacDonald, the Corporate Vice President who heads up Microsoft Teams. “Unlike Slack, we are not trying to kill email. We’re building strong integration between the two.”

Office 365 business customers will find Teams automatically added to their online version of Office 365.  Desktop versions can also be found and downloaded for faster-cached communications on your PC and
Macintosh.  Mobile versions of Teams are rolling out for iOS, Android and Windows phones.

Teams comes at no additional cost beyond what customers already pay for their Office 365 subscriptions.

Do you want to get more out of cloud services like Office 365?
Ease Technologies today at (301)854-0010 and learn how our Managed Services and Ease Cloud Workspace can help keep your business more productive.

How to be more productive with your iPhone using Control Center

Control Center, as the name implies, lets you manage some of the most important settings on your iPhone or iPad, with just a swipe and a tap. A lot has changed in iOS 10 with the addition of 3D Touch controls to
get you even further, faster. Here’s what you need to know!


Does your IT service provider provide you the support and responsiveness you need? Ease Technologies provides IT support services and cloud solutions for organizations in Baltimore, Washington or Fairfax. 
Contact us
 today and learn how we can provide you the support you deserve. 


Ease Technologies Recognized for Excellence in Managed IT Services 2017

Columbia, MD, February 27, 2017 – Ease Technologies, Inc., the leading IT Services Provider in the Mid-Atlantic region, announced today that CRN®, a brand of The Channel Company, has named Ease Technologies to its 2017 Managed Service
Provider (MSP) 500 list in the Pioneer 250 category. This annual list recognizes North American solution providers with cutting-edge approaches to delivering managed services. Their offerings help companies navigate the complex and ever-changing
landscape of IT, improve operational efficiencies, and maximize their return on IT investments.

crnIn today’s fast-paced business environments, MSPs play an important role in helping
companies leverage new technologies without straining their budgets or losing focus on their core business. CRN’s MSP 500 list shines a light on the most forward-thinking and innovative of these key organizations.

The list is divided into three categories: the MSP Pioneer 250, recognizing companies with business models weighted toward managed services and largely focused on the SMB market; the MSP Elite 150, recognizing large, data center-focused MSPs with a
strong mix of on-premise and off-premise services; and the Managed Security 100, recognizing MSPs focused primarily on off-premise, cloud-based security services.

“Managed service providers play an increasingly important role in the day-to-day operations of businesses across North America,” said Robert Faletra, CEO of The Channel Company. “MSPs help organizations streamline their spending,
effectively allocate limited resources, and benefit from advanced expertise in the latest technologies. We congratulate the service providers on CRN’s 2017 MSP500 list, who have continually succeeded in meeting their customers’ changing
needs and help them get the most out of their IT investments.”

“All of us at Ease are excited about being placed again on the list for the fouth year in a row and give credit to the hard work and dedication of our employees and loyal clients”, said Chuck Bubeck, President & CEO.  “We
have successfully adapted and crafted our solutions for the changing technical support market over the last two decades and are proud to see our efforts rewarded once again”.

The MSP500 list will be featured in the February 2017 issue of CRN and online at

About Ease Technologies
Ease Technologies is a technology consulting and services firm for clients and markets who desire flexibility, creative talent and high reliability in a partner.  Since 1993, Ease has provided expertise and service offerings that include Managed
IT Services, Cloud Workspace, software development, education consulting and IT staffing serving the Maryland, DC, Virginia region. www.easetech.com

About the Channel Company
The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology
suppliers, solution providers and end users. Backed by more than 30 years of unequaled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace.

Copyright ©2017. The Channel Company, LLC. CRN is a registered trademark of The Channel Company, LLC. All rights reserved.

The Channel Company Contact:

Melanie Turpin
The Channel Company


Ease Technologies Contact:
Dave Kile
Ease Technologies, Inc.

Apple provides iOS 10.2.1 for iPhone 6s shutdown issues

Many iPhone users have experienced issues with “unexpected” shutdowns of their devices. The problem seems to manifest itself with iPhone 6, 6s, 6 Plus and 6s Plus devices that stop working, forcing a user to
have to plug into a power outlet to get their iPhone back on.

Apple has provided a fix to this bug with the new update in iOS 10.2.1. Already there is evidence that this update has dramatically helped iPhone users with this issue. The shutdown problem does not impact iPhone 7 devices.

Here is the comment Apple provided on the issue and update:

With iOS 10.2.1, Apple made improvements to reduce occurrences of unexpected shutdowns that a small number of users were experiencing with their iPhone. iOS 10.2.1 already has over 50% of active iOS devices upgraded and the diagnostic data
we’ve received from upgraders shows that for this small percentage of users experiencing the issue, we’re seeing a more than 80% reduction in iPhone 6s and over 70% reduction on iPhone 6 of devices unexpectedly shutting down.

We also added the ability for the phone to restart without needing to connect to power, if a user still encounters an unexpected shutdown. It is important to note that these unexpected shutdowns are not a safety issue, but we understand it can be an
inconvenience and wanted to fix the issue as quickly as possible. If a customer has any issues with their device they can contact AppleCare.

You can start the update on your iPhone 6, 6s, 6 Plus and 6s Plus by first backing up your device. Make sure you have plenty of battery power or are plugged into an outlet and then going to your
Settings>General>Software Update

to begin.

Does your current IT provider responsiveness you need? Contact us today, and we’ll help get the service you deserve.  
 Ease Technologies today at (301)854-0010 and learn how our Managed Services and Ease Cloud Workspace can help keep your business more productive.